Our Services

BACK END

We specialize in providing exceptional back-end support to ensure your healthcare operations run smoothly and efficiently. Our experienced team is dedicated to delivering top notch services that cater to the unique needs of your practice.

Patient Collection Specialist

Effective patient collections are crucial to maintaining your practice’s financial health. Our Patient Collection Specialists are highly skilled in managing patient accounts, resolving outstanding balances, and maintaining clear communication to ensure timely payments.

We handle:
• Patient Statement Management: Ensuring accurate and timely delivery of statements.
• Payment Follow-Up: Engaging with patients to resolve outstanding balances while
maintaining professionalism and empathy.
• Payment Plan Coordination: Setting up and managing payment plans tailored to patient needs.

Our team ensures every interaction is HIPAA-compliant, respectful, and geared toward positive outcomes for both patients and providers.

Data Entry

Accuracy and efficiency in data entry are essential for seamless operations in healthcare.

Our Data Entry Specialists handle:
• Demographics Entry: Inputting and updating patient information with precision.
• Claims Data Entry: Ensuring accurate and complete submission of claims to minimize denials and delays.
• Payment Posting: Recording payments and adjustments accurately to maintain up-to date financial records.

With meticulous attention to detail and adherence to best practices, we ensure that your data remains error-free and accessible for your team.

Patient Fulfillment Specialist

A positive patient experience starts with reliable support.

Our Patient Fulfillment Specialists focus on:
• Eligibility and Benefits Verification: Confirming patient coverage to avoid unexpected costs.
• Prior Authorization Management: Obtaining necessary approvals to ensure smooth treatment plans.
• Appointment Scheduling and Follow-Up: Coordinating with patients to optimize scheduling and reduce no-shows.

We act as an extension of your team, prioritizing patient satisfaction and operational efficiency every step of the way.

Why Choose Us?

Comprehensive Training​

Our Medical Virtual Assistants receive in-depth training in both general and specialty medical terminology, along with comprehensive knowledge of the entire revenue cycle process, from insurance verification to claims management.

Recruitment & Selection​

Clients can choose the Healthcare Virtual Assistant. they want to work with from our list of qualified candidates. Once selected, they'll work with the same professional every day, ensuring consistency and easy integration into their workflow, just like having an in-house team member.

HIPAA Compliance & Security

All of our Medical Virtual Assistants are trained in HIPAA compliance to ensure the highest level of confidentiality and data protection. We conduct thorough background checks and security audits to guarantee that sensitive patient information is handled with the utmost care, meeting all regulatory standards.

Innovative. Reliable. Virtual Care.

Partner with Revex to transform your front-end operations into a seamless and patient-focused
experience. Let us handle the details so you can focus on delivering exceptional care.